Citizens Affairs Unit

An administrative affairs unit must be a model that, as necessary, reaches the highest levels through effective services, relying on the creation of an interactive work environment based on quality and speed in completing transactions.

Facilitating communication between citizens and the college, receiving complaints and suggestions, promoting transparency in administrative work and providing efficient services, following up on citizens’ transactions and coordinating with the relevant departments to ensure speedy completion.

Providing excellent service to citizens within the college, ensuring that citizens’ voices are conveyed to the responsible authorities with complete impartiality, and finding quick and effective solutions to the problems and obstacles faced by citizens.